Privacy Policy for Capturing Watches

At Capturing Watches, accessible from www.capturingwatches.com, protecting your privacy is of utmost importance to us. This Privacy Policy document outlines the types of information we collect, how we use it, and the steps we take to ensure it remains secure.

1. Information We Collect

When you use our services or interact with our website, we may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and any other details you provide when booking our services, contacting us, or subscribing to our newsletter.
• Project Information: Any information related to the products (watches) you send to us for photography, including make, model, and specifications.
• Payment Information: Payment details such as credit card numbers or bank account information, which are processed securely via trusted third-party payment processors. Capturing Watches does not store your payment information on our servers.
• Usage Data: We may collect information on how you interact with our website, such as IP addresses, browser type, referring/exit pages, and timestamps. This data helps us improve our website and provide a better user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Service Delivery: To process bookings, provide photography services, and deliver images to you.
• Customer Support: To communicate with you regarding your project, respond to inquiries, and provide customer support.
• Marketing: If you opt-in to receive marketing communications, we may use your email address to send updates, promotions, or information about new services. You can unsubscribe from these emails at any time.
• Improving User Experience: Usage data may be used to improve the performance and functionality of our website.

3. Data Sharing and Disclosure

We respect your privacy and will not share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (such as payment processors and shipping companies) to facilitate our services. These providers are obligated to keep your information secure.
• Legal Compliance: We may disclose your information if required by law, to comply with legal processes, or to protect the rights, property, or safety of Capturing Watches, our customers, or others.
• Business Transfers: In the unlikely event of a merger, acquisition, or sale of assets, your personal information may be transferred to a new entity.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:

• Encryption: All sensitive information, such as payment details, is transmitted via Secure Socket Layer (SSL) technology and encrypted.
• Access Controls: Access to your personal information is restricted to authorized personnel who require it to perform their job functions.
• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Cookies and Tracking Technologies

Capturing Watches uses cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small files that are stored on your device and allow us to recognize your browser, remember your preferences, and understand how you use our site.

• Types of Cookies We Use:
  • Essential Cookies: Required for the operation of our website.
  • Analytics Cookies: Help us understand how visitors interact with our site to improve user experience.

You can control or delete cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

6. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You can request access to the personal data we hold about you and request corrections if the information is inaccurate.
• Deletion: You have the right to request that we delete your personal data, subject to certain exceptions, such as data required to fulfill our legal obligations.
• Data Portability: You may request that we provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.
• Withdraw Consent: You can withdraw your consent for marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. Capturing Watches is not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Capturing Watches does not knowingly collect personal information from individuals under the age of 13. If you believe we may have inadvertently collected such information, please contact us at [email protected], and we will take steps to delete the data promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date at the top of the page. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

• Email: [email protected]
• Phone: +1 (786) 419-2804
• Website: www.capturingwatches.com

Thank you for trusting Capturing Watches with your personal information.